Our services are used by a wide variety of companies in the gaming industry. Deployments range from latency sensitive First Person Shooter clusters, complex MMORPG server farms, robust web and dB driven applications through to business continuity cover.
The dx team have been at the heart of online gaming and managed services for over two decades. Our clients have included some of the biggest names in the entertainment industry as well as some of the most respected Global companies and brands.
We source products and services from the premier companies in each field of focus, from hardware suppliers like DELL and CISCO to Tier 4 Data Centres like Telehouse. This combination of top draw providers, our global presence and unique knowledge gives dx that bit extra to support tailored solutions for each and every one of our partners.
Contact us now to discuss your needs in confidence, we will help you realise the full potential of your online world.
Just like no two games are the same, no
two solutions are the same. dx offers design, implementation and customer
service operations specific to the online gaming Industry.
Our focus on this single but diverse market sector means that
we are able to offer solutions tailored to each requirement whilst leveraging
our common network and hosting capacity to ensure a cost effective outcome.
We see our client relationship as more of a partnership; we are part
of the overall solution not just the hosting provider. Regularly a prospect
will approach us with a vague concept of taking a new project online.
We will help them realise an outcome the meets their goals which could
be anything from raising awareness of their product to it being the
major profit centre for the activity.
MMO Hosting
dx has a wealth of experience in designing and implementing
complicated MMORPG servers - from the initial planning and consultation
phases, through full hardware specification and testing, to physical
deployment on multiple continents.
The dx staff have deployed MMO servers
based on both Linux and Windows platforms from as simple as a single
cluster to a multi-shard twin continent installation based upon hundreds
of physical servers. Our experience encompasses MMOs and MMORPGs that
range from Persistent Browser Games through to fully fledged fantasy,
historically authentic and science fiction MMORPGs.
Fully managed solutions
dx provides the hardware and connectivity to launch
your service. We work with you to identify the most efficient solution
to your needs - often providing test-bed/sandbox architecture to ensure
the final deployment meets your current and anticipated requirements.
Managed Co-location and IP transit (bandwidth)
Some of our clients already possess a wealth of expertise and knowledge
in-house and are able to maintain and run their own environments. However,
by using dx to provide co-location and bandwidth they
are released from the burden of onerous obligations of hosting facilities
and yet still enjoy the economies of scale and performance of a network
designed to meet the needs of demanding gamers.
Game & Community Management
With a team of professionals who have run multi-lingual customer service
and event teams for MMORPGs such as Asherons Call, Asherons Call 2 and
The Saga of Ryzom, dx has the ability to undertake
and deliver World class in-game customer service. Our teams have been
deployed at all levels of customer service, including;
Community Management
Event creation & management
Technical Support
Forum Moderation
In-game technical support
Gamemastering
We are able to craft each such deployment to provide a total solution
specific to a clients needs or to mesh seamlessly with an existing support
structure to provide additional resources.
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